Our Managed Network Services are designed to help businesses achieve reductions in IT infrastructure downtime by pro-actively responding to events as they occur, reducing or eliminating their impact the end user.
Our Service Operation Center is staffed 24×7 by highly trained technical professionals ensuring the highest level of service support. A seamless end-to-end view of your service provides proactive management and rapid response to any issues involving premises equipment, access, or network services. Services we provide include:
• Proactive monitoring and management
• Fault management
• 24×7 On-site maintenance support
• Performance management and reporting
• Change and configuration management
• Web portal access.
Managed Services bridge the gap by giving companies access to leading network technologies and management expertise without requiring high initial capital expenditures (CapEx) or ongoing investments in technology upgrades. Managed Services provide enterprise class capabilities for a predictable monthly fee. Companies that out-task enjoy high levels of network support and availability, enable internal IT staff to focus on strategic activities instead of network support, and pay only for those networking services that they need.
In the current business environment, great importance is placed on the availability of an organization’s IT infrastructure. Our Managed Network Services are a valuable tool in protecting organization’s revenue and helping maintain the operational availability of the network environment. Key benefits include:
- Total management from device to network.
- 24/7 remote monitoring and support.
- Instant access to real-time performance data.