Network Support Engineer
- Position : Network Support Engineer
- Functional Area : Computer Networking
- Location : Lahore, Karachi
- Minimum Experience : 2+ Years
- Job Type : FULL TIME
- Job Shift : Day shift
- Industry : Telecommunication / ISP
- Openings : 2
- Minimum Education : Bachelor's
- Degree Title : BSCS, BCS, MCS, MIT or a related degree; CCNA/CCNP certification is a plus
- Career Level : Experienced (2+ years)
A strong CV and portfolio increase your chances of being hired for the position.
Company Description:
Vision Telecom is a licensed telecom operator and network services provider, serving enterprises, ISPs and carriers across Pakistan since 2004. We run a 1,500+ km self-healing optical fiber network linking major cities, and deliver dedicated internet, IP-MPLS, dark and metro fiber, international connectivity (IPLC), voice services such as SIP trunks, UAN and toll-free numbers, and managed hosting and data center services.
Vision Telecom is an equal opportunity employer. We welcome applications from all qualified candidates, regardless of gender, background or disability.
Job Description:
As a Network Support Engineer in our Network Operations Center, you will monitor and maintain Vision Telecom’s fiber and IP network, diagnose and resolve customer and network issues, and coordinate with our engineering and field teams, upstream providers and LDI operators to keep services running.
Key Responsibilities:
- Monitor network health and customer services, and respond promptly to alarms and faults.
- Diagnose, troubleshoot and escalate network issues, coordinating with engineering, field support, upstream providers and LDIs until they are resolved.
- Configure network elements such as routers, switches and access equipment to provision customer services.
- Keep customers and stakeholders updated by email and phone until each issue is closed.
- Report on network operational status and keep accurate records of incidents and changes.
- Support planned maintenance of the network infrastructure.
Skills:
- Bachelor’s degree in Computer Science, IT or a related field.
- 2+ years of experience in network support or a NOC, ideally at an ISP or telecom operator.
- Solid routing and switching knowledge; CCNA required, CCNP a plus.
- Understanding of IP networking, VLANs, OSPF/BGP basics and fiber last-mile connectivity.
- A calm, methodical approach to troubleshooting and clear communication with customers.
Benefits:
If you enjoy solving network problems and want hands-on experience on a nationwide fiber network, we encourage you to apply. We offer a competitive salary, benefits, and opportunities for growth within our network operations team.
Network Support Engineer
- Position : Network Support Engineer
- Functional Area : Computer Networking
- Location : Lahore, Karachi
- Minimum Experience : 2+ Years
- Job Type : FULL TIME
- Job Shift : Day shift
- Industry : Telecommunication / ISP
- Openings : 2
- Minimum Education : Bachelor's
- Degree Title : BSCS, BCS, MCS, MIT or a related degree; CCNA/CCNP certification is a plus
- Career Level : Experienced (2+ years)
A strong CV and portfolio increase your chances of being hired for the position.
Company Description:
Vision Telecom is a licensed telecom operator and network services provider, serving enterprises, ISPs and carriers across Pakistan since 2004. We run a 1,500+ km self-healing optical fiber network linking major cities, and deliver dedicated internet, IP-MPLS, dark and metro fiber, international connectivity (IPLC), voice services such as SIP trunks, UAN and toll-free numbers, and managed hosting and data center services.
Vision Telecom is an equal opportunity employer. We welcome applications from all qualified candidates, regardless of gender, background or disability.
Job Description:
- As a Network Support Engineer in our Network Operations Center, you will monitor and maintain Vision Telecom’s fiber and IP network, diagnose and resolve customer and network issues, and coordinate with our engineering and field teams, upstream providers and LDI operators to keep services running.
Key Responsibilities:
- Monitor network health and customer services, and respond promptly to alarms and faults.
- Diagnose, troubleshoot and escalate network issues, coordinating with engineering, field support, upstream providers and LDIs until they are resolved.
- Configure network elements such as routers, switches and access equipment to provision customer services.
- Keep customers and stakeholders updated by email and phone until each issue is closed.
- Report on network operational status and keep accurate records of incidents and changes.
- Support planned maintenance of the network infrastructure.
Skills:
- Bachelor’s degree in Computer Science, IT or a related field.
- 2+ years of experience in network support or a NOC, ideally at an ISP or telecom operator.
- Solid routing and switching knowledge; CCNA required, CCNP a plus.
- Understanding of IP networking, VLANs, OSPF/BGP basics and fiber last-mile connectivity.
- A calm, methodical approach to troubleshooting and clear communication with customers.
Benefits:
If you enjoy solving network problems and want hands-on experience on a nationwide fiber network, we encourage you to apply. We offer a competitive salary, benefits, and opportunities for growth within our network operations team.